When searching for a telemedicine solution, many providers wonder whether it is possible to be off-call/on-call for another provider while using virtual care, how to manage their schedule and how to be notified. With Synct, it’s simple to do all the above. The Call Group Setup and Scheduling functionality allows providers to share call with multiple call group members. Providers can invite multiple physicians to join their call group and manage their patients while they are on call for the off call physician.

While a provider is on call, patient care requests are forwarded to their Synct Dashboard, and they will receive email or SMS text message notifications based on their specific notification preferences. While a provider is off-call, patient care requests will still be shown on their dashboard and in reports, but they will not receive notifications of new care requests. This ensures that both providers have reports of each request.

The Call Group schedule feature allows providers to access and manage their call group schedule including adding new call times and editing scheduled call times. Here’s how simple it is:

To learn more about all of the features of Synct, view an online demo of our solution by clicking the link below, and stay tuned for next week’s highlighted feature of Synct.